As a previous student you receive a 50% discount on any unit or level that you have previously enrolled in under the Hepworth Studios live online platform. Please contact info@artofandamento.com for the discount code.

The re-released version of the curriculum is significantly larger in terms of time and content, with professionally produced video of all theory presentations, drawing and making activities as well as including updated resources.

The current model is permanently accessible to students and is sold as a product, whereas the previous version was sold as a service, and was delivered live, and only accessible for a limited time.

All students receive an invoice/receipt via email at the point of sale. We absorb the GST for Australian students and do not add GST onto the price. 

If you require more information on your invoice, please contact us at accounts@artofandamento.com and we will send you an additional copy.

No, if you are within the same household you can use the same login and complete the content together. Couples that play together stay together 🙂

No, The profile is for one household or user only. Frequent logins from multiple IP addresses will be blacklisted and blocked by the Firewall. 

Yes, we offer a 14 day money back guarantee. Just let us know through your dashboard that you would like to cancel, or email us at accounts@artofandamento.com and we will be in contact about a full or pro rata refund depending on the product in question.

Once you purchase an AOA course you have lifetime access to the content.

Hopefully life will allow you to come back to it at another time.

You are always eligible for the 14-day money back guarantee.

After that time if you have purchased the bundle at the discounted price and wish to cancel part way through, you will receive a pro-rata refund less the full price of the units that have been released.

For example, if unit 1 and 2 are released, but units 3,4,5 are not, you will retain permanent access to units 1 and 2 and will receive a refund for the remainder.  

This cancellation and refund is processed manually so please contact us through your dashboard to start this process.

Contemporary Mosaic is built on many of the skills learnt in Level 1, 2 and 3 of the Art of Andamento Curriculum.

• Level 1 brings in some of the most important classical principles that under pin contemporary practice.
• Level 2 introduces additional contemporary techniques such as creating volume, scaling, flaring, using negative space and contemporary cutting.
• Level 3 introduces colour in a formal and structured way.

These three levels unify to take students forward in whichever way they choose.

Levels 4, 5, 6 and beyond move in a contemporary direction.

The drawing activities mostly consist of drawing patterns into templates.

You do not need to understand artistic drawing techniques in levels 1- 4.

AOA provides a comprehensive materials lists for each unit along with a ‘Where to Buy’ resource to help you to locate what you need.

If all else fails, tasks can be completed with almost anything including pencil, cardboard, scissors and a glue stick.

Yes, this is something we are working on. Watch this space.. I don’t want to award certificates for simply buying the course, I want students to really complete it.

When available, certificates will also be issued retrospectively to previous students who have completed the curriculum.  

The course content is presented as a pre-recorded video series. There are further opportunities to participate in Live Q&A through the Andamento Academy Membership Program. See Membership Q&A at the bottom of this page.

Whilst I hope that the skills you acquire as a student of the curriculum will filter through to your teaching, at this time we do not have an option for schools to enrol.

You are welcome to share, stream and coach your students through the free Taster Tutorial and to distribute the FREE Andamento Appetiser, however distributing the paid course resources, templates and content is not ethical teaching practice.

In time we hope to be able to provide an option for teachers, whereby you can gain extra support to present the program to your students who would enrol as part of your group. They would be mentored by you, and you would be mentored by AoA.

If this is of interest to you please contact us at info@artofandamento.com

No, you do not have to do all the units, you can pick and choose what is relevant to you and meets your learning needs.

You can jump in at Level 2 or 3 if that suits your needs and experience.

Level 4 and above have a prerequisite of Level 3 or equivalent study.

No personal feedback is provided through the course program.

Students can access additional support and resources by joining the Andamento Academy Membership Program.

See AoA Membership FAQ below.

Yes you can lodge a support form with a content related or technical question at anytime throughout the course. You will find a link to the form in the side bar of the course content which is available at all times whilst in the course platform.

Whilst I do my best to get my facts right and research using the best sources I can there will be times when what I say may be different to what you have been taught elsewhere or different to information in a mosaic book that you have read.

From my experience with various authors, guides, specialists and esteemed teachers around the world, I can say for certain that not everyone agrees with each other.

Sometimes one professional will greatly oppose the view of another professional.

Terminology is used differently over time and in different places. Different teachers focus on different things as being important.

In general, I recommend diversity in learning and building your own tool box of knowledge which combines the best of your learning experiences.

No, I would never suggest that this Curriculum is a one stop shop.

There are lots of things that are best experienced in a physical studio or on an installation site.

Skills are best learnt over time from a variety of sources.

The benefits of face to face classes, community mosaic interactions, specialty workshops and different points of view are all extremely valuable.

Being a good student equals being open to receive what the teacher is offering. Every teacher has their own gift, it’s up to them to deliver it, and up to you to receive it, digest it and process it in your data base of mosaic knowledge.

AOA Videos are currently available in English with captions in English, Spanish (South-American) and Portuguese (Brazilian).

We hope to offer more languages in the future in captions as well as audio.

The resources are currently all ONLY in English.

We are considering more language options, please let us know if this is of interest to you, email: support@artofandamento.com

Yes there are closed captions in English, Spanish (South American) and Portuguese (Brazilian).

For the video to work well you need a reasonable internet connection.

To improve the streaming,

• Where possible connect to your modem via a cable.
• Make sure your device Operating System is up to date.
• Close other applications on your device as they use up your RAM.
• Try to watch the video at off peak times for your area.
• Reduce usage around your home on other devices (others streaming movies etc at the same time will reduce speed).
• If needed reduce the video playback quality (see the Viewing Notes in the sidebar of your course)
  
• Log out and restart your device.

• Make sure the video sound is not muted in the player bar and adjust the volume.
• Check the output volume on your device.
• Check the selected Output in your sound settings.
• Try using headphones or airpods.
• Restart your device.

Whilst we are not an IT department and cannot fix your computer or internet we can try to help you, please email us at:

support@artofandamento.com

There is a ‘Forgot Password’ option on the login form, you can request to be sent a link to reset you password.

If this doesn’t work we can reset it for you. Contact us at

support@artofandamento.com

Too many failed login attempts may result in you being automatically locked out of your account or even the whole AoA website for a period of time.

This is to protect the site from cyber attacks and hackers.

If this happens don’t panic as it is not a permanent lock out, please let us know and we can help.

Email us at

support@artofandamento.com

No, anyone can join the Andamento Academy membership, however it is aimed at those who are enrolled in the curriculum.

If you have not completed any curriculum content you may not find it as relevant, although the resource library, and other Member offerings will still be valuable .

The Live Q&As are aimed at questions that directly relate to the curriculum units.

The Andamento Appetisers, Mosaic Morsels, Mini Courses and resource library are relvant to everyone. 

Yes the Q&As will all recorded and accessible in the Member Resource Library soon after the live event.

We plan to make the content searchable so you can look up relevant questions.

No, at this stage there is not a Forum however we have built our website so a Forum can be added easily once our membership grows to a significant size to make the Forum active and engaging.

Instead we have Padlets for each unit in the curriculum. These are visual share spaces for Members.

We also have a Private Facebook Group which is free and available to Andamento Academy Students and Members.

All members are eligble for the 14 day money back guarantee.

After that time there is an option to cancel your monthly membership in your DASHBOARD.

If you cancel during a month that you have already paid for you will have access till the end of that billing cycle after that time your access will end and the billing will not recur. You will still retain access to any units of work that you have purchased.

If you purchase the 12 month discounted membership you are eligible for the standard 14 day money back guarantee, after that time you will retain access till the end of the 12 month period.  Your billing will not recur after that period.

Yes we will welcome you back at anytime at the current Membership rate.

Please note the price may be different from your original rate.

After the 12 months is up the rate will automatically change to $10 USD/ month.

All Andamento Academy Members will have access to the Unit Padlets.

There is one Padlet for every unit.

The Padlets are a visual share space for students where you can post your work, view other examples, comment, ask questions etc.

Padlets are accessible through the Member dashboard.